Om Freight Forwarders Pvt. Ltd. - International Logistics and Freight Forwarding Company
Customer Feedback - Om Freight Forwarders
Feedback
Dear Customer,

At Om Freight Forwarders Pvt. Ltd., it is a constant endeavor to improve our services and meet your future requirements better.

We therefore request your valuable feedback about our services. Your inputs are critical for our success.
IGL Branch / Location
:
Please Rate your
Service Experience
:
 
Very Satisfied  
 
Somewhat Satisfied  
 
Not Satisfied
If "not satisfied" we request you to please elaborate.
Do you have any specific complaints/ observations with respect to the same?
Branch Services
Reasons for
visiting the branch
:
 
Documentation Issue  
 
Customer Service Issue  
 
Rating Issue
How would you rate the following aspect at the branch you visited?
  Very Good Good Average Poor
Speed of Service
Availability of Executives
Knowledge of Executives
Courtesy of Executives
Ease of locating the details of your shipments
Your Suggestions for Improving Our Services :
IVRS/ Phone Services
How would you rate the following?
  Very Good Good Average Poor
Ease of Getting Through on the Telephone
Courtesy Over the Telephone
IVRS/ Phone Services Convenience
Knowledge of Staff
Overall Experience Over the Telephone
Your Suggestions for Improving Our Services :
Any Other Issues Not Covered Above
Please Give Your Name and Contact Details.
* Denotes compulsory fields.
* Name
:
* Address
:
* Telephone (O)
:
* E-mail
:
* Fax
:
 
 
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